Aftermarket Account Manager

Primary Responsibilities & Duties

• Focus on revenue growth and margin growth in the aftermarket business
• Partner with Supply Chain and Operations to optimize inventory levels and product availability
• Provide accurate sales forecasts and maintain opportunity pipelines within the CRM system
• Analyze market trends, competitive activity, pricing, and customer feedback to identify growth
• Manage and grow a portfolio of aftermarket distributors, dealers, fleet customers, and strategic accounts
• Identify, develop, and onboard new customers and channel partners
• Achieve or exceed revenue, gross margin, and new account objectives
• Conduct regular business reviews and develop joint growth plans with key customers
• Represent the company at customer meetings, industry events, and trade shows

Product & Portfolio Management

• Manage the aftermarket product portfolio, including product launches, lifecycle management, and pricing
• Create and support marketing materials, product promotions, and distributor training
• Maintain a strong understanding of customer applications and the aftermarket product catalog

Cross-Functional Collaboration

• Partner with Engineering, Operations, Sourcing, Customer Service, Marketing, and Commercial teams to support customer requirements and execute business objectives