Affordable Housing Maintenance Supervisor

About the role

Asset Living is a third‑party management firm managing multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing properties nationwide. Founded in 1986, the company is recognized as a Best and Brightest Place to Work, an NMHC top 50 professional, an IREM member and Accredited Management Organization (AMO). The Maintenance Supervisor oversees all maintenance operations of the community, working with the Community Manager to supervise staff and vendors, ensure safety compliance, and maintain property standards.

Responsibilities

• Coordinate, schedule, and respond to resident/management requests and work orders
• Ensure all repairs and replacements necessary for community common areas and units
• Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
• Manage and order maintenance supplies inventory while adhering to budget guidelines
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs
• Maintain a well‑organized and properly stocked maintenance shop per safety standards and OSHA guidelines
• Maintain hazard communications program; teach and promote safe work practices
• Participate in unit inspections as requested
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make‑ready status, work in progress, etc.
• Assist with general upkeep, maintenance, and cleaning of office, common areas, and model unit
• Participate in on‑call emergency response at the community
• Plan for and utilize property resources, equipment, and supplies economically (obtaining bids/pricing, dealing with inadequate service, etc.)
• Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (e.g., “walk” units to ensure make‑ready and work orders are completed)
• Under the direction of the Community Manager, supervise, train, and schedule maintenance activities for staff; check work progress daily; provide immediate assistance and instruction if needed
• Provide Community Manager input regarding employee performance evaluations
• Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Promote harmony and quality job performance of staff through support and effective leadership
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Project a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on