Affordable Housing Assistant Community Manager

About the role

The Assistant Community Manager oversees the everyday operations and financial functions of the housing community, under the supervision of the Community Manager. Key responsibilities include managing financial processes, personnel, leasing, maintenance, and administrative tasks.

Responsibilities

• Post all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.
• Process and reconcile daily all account receivables.
• Monitor and follow up on bad debt, including preparation of late notices, resident and guarantor contact, and filing evictions.
• Help the property meet budgeted revenues, expenses, and Net Operating Income.
• Post all charges to resident and non-current resident accounts; bill back utilities where applicable.
• Perform end-of-the-month closing procedures and reporting.
• Maintain accurate and organized records; audit resident files to ensure accuracy.
• Walk units and post all move-out charges, statements, and security deposit refunds.
• Screen, hire, train, coach, and develop onsite staff.
• Ensure staff compliance and consistency with Company policies and procedures.
• Implement marketing strategies and systems put in place by the annual marketing plan.
• Show, lease, and move in prospective residents.
• Manage customer service and monitor service request turnaround and responsiveness of maintenance staff.
• Afford property appearance and ensure repairs are noted and completed on a timely basis.
• Assist with supervision of all business functions related to operations.
• Plan for and utilize property resources, equipment, and supplies economically.

Requirements

• Minimum of 1 year experience with affordable housing programs, including but not limited to LIHTC, HUD, and other applicable designations.
• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Qualifications

• High School Diploma or Equivalent.
• Bachelor’s degree preferred.
• Two years experience in the housing industry or one to two years related experience and/or training.
• Equivalent combination of education and experience.

Skills

• Financial management.
• Personnel management.
• Strategic leasing management.
• Administrative management.
• Customer service management.
• Physical demands: ability to stand, sit, communicate, repeat motions, assess accuracy, neatness, and thoroughness of work, move about to accomplish tasks, move from one worksite to another, ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.

Benefits

• Medical, dental, vision, life, accidental, and disability insurance.
• 401K with employer matching.
• Commission and performance bonuses, when applicable.
• Paid sick days.
• Company holidays.

Pay

$17 per hour to $20 per hour.

Schedule

Full-time position.