Aesthetic Concierge/ Receptionist (Slabtown)

Skin by Lovely is a top-ranked aesthetic practice in the U.S., known for a focused treatment menu, ongoing training, and a luxury patient experience. We are an educational center through our sister company, InjectionU, providing hands-on training for healthcare providers new to medical aesthetics.

About the role

We are seeking driven, organized, and professional Aesthetic Concierge/Receptionists to serve our patients and support our growing team in Slabtown. Our office blends medicine, artistry, and luxury, creating an inclusive environment where every patient feels special and cared for.

Responsibilities

• Provide an exceptional patient experience by answering a multi-line phone system, scheduling appointments, responding to emails and text messages, greeting patients, and assisting with check-in and check-out processes.
• Ensure all required consent forms, photographs, and health assessments are completed and accurate prior to treatment.
• Educate patients on skincare regimens and pre- and post-treatment care to support optimal outcomes.
• Maintain a clean, organized, and welcoming clinic and reception environment in accordance with company standards.
• Uphold company policies, core values, and brand standards by delivering a luxury patient experience and utilizing elevated communication.

Requirements

• High School Diploma or equivalent required.
• Prior reception or customer service experience.
• Luxury hotel, hospitality, medical office, or aesthetic clinic experience is a plus.

Skills

• Strong verbal and written communication skills.
• Ability to professionally answer and manage a multi-line phone system.
• Excellent customer service and interpersonal skills.
• Basic computer proficiency, including Microsoft Office and email.
• Ability to thrive in a fast-paced, collaborative, luxury medical aesthetics setting.

Benefits

• Full-time benefits including Medical, Dental, Vision, Life Insurance, and 401(k).
• Bonus eligibility.

Pay

$20/hr–$25/hr

Schedule

• Monday to Friday.
• Weekend availability.
• Full-time or Part-time.