Aerospace Program Manager

Program Execution

• Initiator of Contract Review process per current revision of DNC Procedure
• Process and maintain customer purchase orders (POs) utilizing current ERP System
• Contracts: Understanding of customer terms and conditions
• Update and Maintain LTA worksheet
• Communicate contract expiry dates well in advance (12 months)
• Understand and address cost pressures (material, OP, hardware and nonrecurring charges)
• Update, Monitor and communicate customer dashboards to identify all opportunities, risks and customer relationships
• Maintain Performance: Work with customer on past dues and under mins to avoid late hits

Stakeholder Management

• Communicate via email and phone with external customers with utmost professionalism, dignity, and respect
• Identify potential risks early in program and effectively communicate with all internal support functions
• Examples: PO issues, customer escalations, shortages, etc.
• Maintain Performance and provide guidance and support to the team
• Communicate with Logistics on load and shipping support, SCM on materials and hardware, Estimating on RFQs
• Attend Department and Company Meetings
• Continuous Improvement: Communicate recurring internal process breakdowns in CCB in an effective manner

Compliance and Quality

• Request RMAs from Quality and tracking to return to customers
• Provide correct documents to logistics when applicable (QA forms, source inspection, etc.)
• Perform all duties in accordance with Dynamic NC Quality Management System and Safety standards, using situation-appropriate tools and protective equipment as applicable
• Perform other duties as assigned