Aerospace & Defense Specialist

About the role

The Defense & Aerospace Specialist will perform day-to-day activities required to operate and support compliance with USG and AIT regulatory policy/procedures relating to international and domestic freight forwarding within the Government and Aerospace vertical. This position will also be directly involved with Project Programs that could include offsite project management.

Responsibilities

• Act as the primary contact for designated clients/programs within the Government and Aerospace vertical
• Provide operational support and guidance as part of a control tower to company stations which includes quoting, routing, and executing freight shipments across multiple transportation modes and services (domestic, international, air, ocean, cross border, charter, and hand carry operations)
• Provide full operational services when required direct to customer
• Troubleshoot complex inquiries to resolution with world class customer service skills
• Facilitate international shipment flow by coordinating with internal/external customers, AIT branches, transportation providers, government agencies and overseas agents to ensure operational excellence
• Responsible for day-to-day operational compliance with USG and AIT regulatory policies and procedures as well as anticipating and resolving issues
• Work closely with the Global Compliance team to develop and maintain procedures for maintaining compliance with U.S. government laws and regulations including, but not limited to, ITAR/EAR/CFR compliance, import/export documentation, creating and updating SOPs, and regulatory changes
• Maintain current knowledge of import/export compliance and attend appropriate seminars and/or compliance training as needed
• Conduct research in the area of Government and Aerospace and stay abreast with current regulations
• Develop and manage SOPs for internal and external clients and review/update as needed
• Oversee & manage multiple accounts both operationally and financially
• Make high level decisions on the fly in order to meet required delivery dates (RDDs)/deadlines
• Must be able to maintain a professional demeanor while dealing with clients of very high caliber
• Have the understanding and ability to work on multi-million-dollar projects with high complexity into austere environments & locations
• May be required to travel to project locations to provide supervision and onsite services for the client
• Maintain relative availability for afterhours phone calls & operations
• Maintain confidentiality and need to know information

Qualifications

• A High School Diploma/GED required
• 5+ years of international operations freight forwarding experience
• 1+ year of CargoWise experience highly preferred
• Ability to read, analyze, and interpret general industry documentation/communication
• Excellent oral and written communication skills
• Strong analytical and organization skills, attention to detail and ability to multi-task
• Extremely detail and deadline oriented
• Bring energy and enthusiasm to team efforts
• Ability to work in a team environment as well as independently
• Effectively present information and respond to questions from groups of managers, clients and customers
• HazMat Certification: IATA, IMDG and 49CFR highly preferred
• Knowledge of International Air & Ocean export and import business with emphasis on DOD/DOS (Department of Defense and State) regulations

Skills

• Highly preferred: HazMat Certification: IATA, IMDG and 49CFR
• Knowledge of International Air & Ocean export and import business with emphasis on DOD/DOS (Department of Defense and State) regulations

Benefits

• Medical
• Prescription
• Health Savings Account
• Flexible Spending Accounts
• Dental
• Vision
• Life
• AD&D
• Disability
• Supplemental Health
• Employee Support
• Paid Parental Leave
• Pet Insurance
• 401(k)
• Tuition Reimbursement

Pay

The wage range for this position is $74,330.00-$111,490.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

Schedule

This role is not a traditional 9-5 role. We expect our team to be ready to execute critical missions at any given time