Aerobics Instructor - Shafter Aquatic Center
The Sports Facilities Companies · Shafter, CA · 1 mo ago
EducationPart-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone and email
- Provide technical solutions to customer issues
- Document and escalate complex issues to senior support team members
- Contribute to improving customer satisfaction metrics
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of experience in technical support or customer service
- Strong problem-solving skills and ability to work independently
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Knowledge of common IT issues and troubleshooting techniques
Skills
- Customer service orientation
- Technical aptitude
- Attention to detail
Benefits
- Flexible working hours
- Competitive salary package
- Professional development opportunities
Pay
$50,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM
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