Aerie - Sr Store Team Leader (General Manager)

About the Role

As the full-time Sr Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You bring your REAL self to work every day and are passionate about developing a strong team through effective coaching and training, making tough strategic decisions, and driving operational excellence while maintaining AEO Brand Standards.

Responsibilities

• Driving results: Maximize overall store productivity, build guest loyalty, and deliver a best-in-class guest experience to drive sales.
• Business innovation: Own the controllable elements of your store’s P&L, analyze reporting and daily sales trends, and make real-time business decisions to achieve financial goals.
• People leadership: Recruit, hire, and retain a high-performing team. Advocate for team development, encourage internal career growth, and maintain a succession plan. Provide leadership training, performance feedback, individual development plans, and annual reviews.
• Teamwork and culture: Champion a culture of teamwork and recognition by setting clear goals, holding the team accountable to brand standards, and celebrating outstanding performance.
• Brand standards: Ensure the store consistently meets AEO Brand Visual Standards by owning visual and merchandising processes, including floorsets, merchandise adjustments, and replenishment.
• Workforce management: Create well-thought-out schedules by evaluating traffic, calendars, and payroll reports to meet business needs while managing payroll effectively.
• Integrity: Demonstrate integrity in compensation decisions, ensure audit and shrink results meet Asset Protection Standards, and adhere to AEO’s policies and procedures.

Requirements

• Previous experience leading functional teams in a retail management role.
• Strong multi-tasking, attention to detail, priority-setting, and time management skills.
• Ability to lead and develop teams with a general understanding of employment law.
• Proven track record in effective communication and conflict management.
• Business acumen and ability to analyze reporting to drive sales.
• Flexible availability to work during peak guest shopping times.

Qualifications

You’d be a great fit if you love AE and Aerie products!

Benefits

• 40% off product at both AE & Aerie year-round, plus additional seasonal discounts with new floorsets.
• Opportunities for development, skill-building, and career advancement.
• Participation in store contests with chances to win free merchandise and exclusive prizes.
• Eligibility for health care benefits (medical, vision, and dental), wellness benefits, 401(k) retirement benefits, life and disability insurance, and an employee stock purchase program.
• Paid time off, paid sick leave, parental leave, and holiday pay (varies by job level, location, and employment classification).
• Discretionary bonuses and other incentives at AEO’s discretion.

About Us

Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections. With the #AerieREAL™ movement, we celebrate body positivity and the empowerment of all women. As part of our Real Good promise, we create products using materials like recycled polyester, recycled nylon fabric, or sustainably sourced cotton.

AEO is an Equal Opportunity Employer.