AE - Merchandising Team Leader (Assistant Manager)
About the Role
As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day.
Responsibilities
- Driving sales: As a key Leader on Duty (LOD), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
- Merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by leading day-to-day merchandising, sell-through adjustments, and replenishment. You have a keen eye for merchandising opportunities and are always ready with a game plan to take action.
- People leader: You motivate and inspire your team through AEO's core values. You're a role-model leader and hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
- Talent development: You prioritize recruiting and hiring strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service.
- Teamwork: You provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and drive associate engagement by celebrating your team's outstanding performance.
- Operational innovator: You execute and innovate daily operational procedures, support the team in maintaining visual standards throughout every zone in the store, and ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
- Integrity: You ensure store safety standards are maintained, commit to Asset Protection standards, adhere to AEO's policies and procedures, and do the right thing—always.
Qualifications
- You love AE and Aerie products.
- You've led teams in a retail management role previously.
- You can multi-task and have strong attention to detail; priority-setting and time management are your strong suits.
- You know how to lead and develop teams and have a general understanding of employment law.
- You have business acumen.
- You have flexible availability—you're available to work when the guest shops.
Benefits
- 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets).
- Opportunities for development, learning new skills, and career advancement.
- Store contests for the chance to win free merchandise and other exclusive prizes.
- Subject to eligibility requirements, associates may receive:
- Health care benefits (including medical, vision, and dental).
- Wellness benefits.
- 401(k) retirement benefits.
- Life and disability insurance.
- Employee stock purchase program.
- Paid time off, paid sick leave, and parental leave and benefits.
- Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification, and years of service.
- Discretionary bonuses and other incentives at AEO's discretion.
About Us
American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity, and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.
Full-time position located in Concord, NC, United States.