AE - Brand Ambassador (Sales Associate)

About the role

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Responsibilities

• Use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and do so with a "friends first" mindset.
• Passionately share knowledge about AE & Aerie products and make product suggestions to fit their needs.
• Eagerly introduce the AEO loyalty program and additional brand channels to guests.
• Can flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Proactively resolve guest concerns while sticking to company policy.
• Able to be a team player and assist your team in getting the job done.
• Do the right thing and adhere to AEO's policies & procedures.

Requirements

• Loving to interact with people!
• Full of energy and capable of handling multiple tasks in a fast-paced environment.
• Available to work when guests shop (evenings, weekends & holidays).
• Loves AE and Aerie products.
• Has worked in retail before.
• At least 16 years of age.

Qualifications

• Great problem solver.
• Integrity and adherence to AEO's policies and procedures.

Skills

• People-oriented personality.
• Innovative problem-solving abilities.
• Team player mentality.
• Ability to adapt to different roles within the store.

Benefits

• 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• Opportunities for development and learning new skills.
• Great potential for career advancement.
• Participation in store contests for the chance to win FREE merchandise and other exclusive prizes.

Pay & Benefits

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Paid sick leave and AEO may provide REAL rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

About Us

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics. AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO provides reasonable accommodation of religion and disability in accordance with applicable law. For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.