AE - Brand Ambassador (Sales Associate)

About the role

As a part-time Brand Ambassador, you bring our brand to life every day. Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it. You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Responsibilities

• Use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, with a "friends first" mindset (training provided).
• Educate guests on product details and make product suggestions to fit their needs.
• Introduce the AEO loyalty program and additional brand channels to guests.
• Flex between zones as needed: Salesfloor, Cash & Wrap, Fitting Room, and Stockroom.
• Proactively resolve guest concerns while adhering to company policy.
• Assist team members to get the job done.
• Adhere to AEO's policies and procedures with integrity.

Requirements

• Love interacting with people.
• Full of energy and able to handle multiple tasks in a fast-paced environment.
• Available to work evenings, weekends, and holidays.
• Love AE and Aerie products.
• Previous retail experience preferred.
• At least 16 years of age.

Benefits

• Work with REAL people — #AEOFamily culture.
• Opportunities for development, learning new skills, and career advancement.
• 40% off product at both AE & Aerie year-round, plus additional seasonal discounts with new Floorsets.
• Store contests for the chance to win FREE merchandise and other exclusive prizes.

About Us

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

Pay

Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

Schedule & Location

Part-time position. Location: Sevierville, TN, United States. Job ID: 34623. Posted: 2026-10-19.