AE - Associate Selling Team Leader (Associate Manager)

About the role

You are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence!

Responsibilities

• Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience.
• Analyze reporting and daily trends to make strategic business decisions contributing to the overall financial success of the store.
• Develop short and long-term business plans to drive key KPIs, working closely with the Store Team Leader.
• Motivate and inspire your team through AEO's core values, holding them accountable to rock AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
• Recruit and hire strong talent to ensure the store is always staffed to meet business needs, and train and develop your team to ensure they continue to provide outstanding service.
• Provide ongoing performance feedback through real-time coaching, conduct team touch bases, development plans, and performance reviews, and drive associate engagement by celebrating their outstanding performance.
• Execute and innovate daily operational procedures, maintain visual standards throughout every zone in the store, and ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
• Ensure store safety standards are maintained, adhere to AEO's policies and procedures, and do the right thing - always.

Qualifications

• Loved AE and Aerie products.
• Previously led teams in a retail management role.
• Multi-tasks and has attention to detail; priority-setting and time management are strong suits.
• Knows how to lead and develop teams and has a general understanding of employment law.
• Has business acumen.
• Flexible availability.

Skills

• Strong leadership and motivational skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make strategic decisions.
• Effective training and development skills.
• Operational innovation and execution skills.
• Attention to detail and integrity.

Benefits

• Health care benefits (medical, vision, and dental).
• Wellness benefits.
• 401(k) retirement benefits.
• Life and disability insurance.
• Employee stock purchase program.
• Paid time off.
• Paid sick leave.
• Parental leave and benefits.
• Discretionary bonuses and other incentives.

Pay

Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE.

Job Info

Job Identification: 26961
Job Category: Stores
Posting Date: 2026-05-28T16:09:11+00:00
Job Schedule: Full time
Locations: Hagerstown, MD, United States