Advocate, Client Services (Brooklyn or Queens)

About the role

The Advocate, Client Services position at Womankind is dedicated to supporting survivors of gender-based violence aged 18 and older. This role involves providing counseling, case management, and advocacy support, as well as engaging in outreach and administrative tasks.

Responsibilities

• Direct Client Work (50%): Provide counseling and case management support for approximately 20-25 adult survivors and their families, including those who call Womankind’s 24/7 helpline. Develop service plan and safety plan goals in collaboration with clients, updating and adjusting as needed.
• Outreach (20%): Engage in at least 1-2 outreach events a quarter, provide reporting and logistical planning support, and establish partnerships with site manager for resources near the community site.
• Administrative (20%): Attend team site meetings, all-staff meetings, and monthly Client Services meetings, and support office operations as necessary.
• Professional Development (10%): Attend trainings to build capacity and knowledge on work with the client community.

Qualifications

• Deep commitment to Womankind’s mission
• Creative thinker, self-starter personality highly preferred
• Ability to manage multiple priorities while delivering high level results
• Ability to exhibit personal responsibility, commitment, follow-through, and accountability
• Ability to problem solve and maintain a positive attitude while dealing with challenges
• Cultural sensitivity, humility, and openness in approach to the work
• Associate's, Bachelor's, or Master’s in social work, education, or other related fields
• Comfort and familiarity with computers, e-mail, and word processing
• Asian language ability preferred (Cantonese, Bengali, Japanese, Urdu, Vietnamese, or Arabic)

Organizational Responsibilities

• Work in partnership with program team to build a collaborative work environment

Work Schedule

This role is based at either the Brooklyn Community Site or the Queens Community Site. The work schedule is Monday to Friday 11am–7pm or Tuesday to Saturday 9am -5pm. During the first three months of the probationary period, staff are required to work on-site five days per week. After this period, staff will transition to a hybrid work schedule that includes a minimum of three in-person days per week. In-person workdays will be determined in advance based on community site needs.

Pay

The annual salary range for this position is between $53,000 and $58,000. Top benefits include health/dental/vision/FSA plans, generous paid time off, holidays, 403(B) retirement plan, commuter transit program, and much more.

Schedule

The work schedule is Monday to Friday 11am–7pm or Tuesday to Saturday 9am -5pm. During the first three months of the probationary period, staff are required to work on-site five days per week. After this period, staff will transition to a hybrid work schedule that includes a minimum of three in-person days per week. In-person workdays will be determined in advance based on community site needs.

Benefits

• Health/dental/vision/FSA plans
• Generous paid time off
• Holidays
• 403(B) retirement plan
• Commuter transit program

How to Apply

Email your cover letter and resume to careers@iamwk.org. Include your name and the position you are applying for in the subject line. No phone calls or recruiter calls, please.

Equal Opportunity Employer

We are an Equal Opportunity Employer.