Advisor - Washington St

About the role

Warby Parker is searching for a well-rounded Sales Advisor to help deliver exceptional service to every customer. In this role, you’ll have a direct impact on the success of Warby Parker through customer interactions, process improvement, and special projects. You’ll showcase Warby Parker’s brand philosophy while making glasses shopping a memorable experience.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate unparalleled product knowledge and offer style advice
• Reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers, and assist proactively
• Foster an inclusive culture by treating customers and colleagues with respect

Requirements

• Excited to work and learn at a fast-paced, high-growth company
• Customer-facing experience in a service-minded environment
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Benefits

For full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical Education Reimbursement
• Free eyewear
• Additional benefits available (just ask!)

For part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• Additional benefits available (just ask!)

Note: Full-time employees in Washington accrue paid sick leave at 1 hour per 26 hours worked, receive 5 paid holidays, and 5-10 vacation days per year (after a waiting period, depending on tenure and hours worked). Part-time employees in Washington accrue paid sick leave at 1 hour per 30 hours worked.

Pay

Warby Parker offers a comprehensive compensation package that includes a competitive base salary/hourly rate and variable compensation for eligible employees. The range listed is a good faith estimate at the time of posting, with final compensation determined by qualifications, experience, internal equity, and market data. Non-exempt employees are eligible for overtime pay if required to work more than 40 hours in a workweek.

About Us

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re reimagining what a company and industry can be, demonstrating that a business can scale while doing good—without charging a premium. Since 2010, we’ve pioneered ideas, designed products, and developed technologies to make vision care simple, accessible, and delightful. We offer designer-quality glasses, contacts, eye exams, and vision tests, available online, in stores, or at home. Through our Buy a Pair, Give a Pair program, for every pair sold, a pair is distributed to someone in need.