Advisor - Union Square, NYC

About the role

Warby Parker is searching for a well-rounded Sales Advisor to help deliver exceptional service to every customer. In this role, you’ll have a direct impact on the success of Warby Parker through customer interactions, process improvement, and special projects. You’ll showcase Warby Parker’s values and brand philosophy while making glasses shopping a memorable experience.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor
• Delight customers through exceptional service
• Demonstrate unparalleled product knowledge and offer style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers and assist proactively
• Help foster an inclusive culture by treating customers and colleagues with respect

Qualifications

• Excited to work and learn at a fast-paced, high-growth company
• Backed by customer-facing experience in a service-minded environment
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Pay

Warby Parker offers a comprehensive compensation package that includes a competitive base salary/hourly rate and variable compensation for eligible employees. The range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is determined by qualifications, experience, internal equity, and relevant market data.

Non-exempt employees are eligible for overtime pay if required to work more than 40 hours in a workweek.

Benefits

Full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave (1 hour per every 26 hours worked in WA)
• 5 paid holidays per year
• 5-10 vacation days per year (after waiting period, depending on tenure and hours worked)
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear
• Additional benefits available—just ask!

Part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave (1 hour per every 30 hours worked in WA)
• Additional benefits available—just ask!