Advisor - The Westchester

About the role

Warby Parker is searching for a well‑rounded Sales Advisor to help deliver the best possible service to every customer. Advisors support retail locations across the United States and Canada, impacting the company through customer interactions, process ideation, improvement, and special projects.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Delight customers through “nothing‑but‑wonderful” service.
• Demonstrate unparalleled product knowledge and offer exceptional style advice.
• Dream up ways to reinvent retail and the glasses‑shopping experience.
• Anticipate the needs of your team and customers, and be ready to lend a hand.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Requirements

• Excited to work and learn at a fast‑paced, high‑growth company.
• Customer‑facing experience in a service‑minded environment.
• Proactive, adaptable problem‑solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Effective communicator with a variety of people.
• Organized, attentive, and detail‑oriented.
• Energetic self‑starter with an entrepreneurial spirit.
• Interest in fashion and technology.
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Pay

Warby Parker offers a comprehensive compensation package that includes a competitive base salary or hourly rate plus variable compensation for eligible employees. For non‑exempt employees, overtime pay is provided for work beyond 40 hours in a workweek. Final compensation is determined based on qualifications, experience, internal equity, and market data.

Benefits

Full‑time employees:

• Health, vision, and dental insurance
• Life and AD&D insurance
• Paid sick leave
• Paid holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (including non‑birthing parents)
• Short‑term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear
• Additional benefits available on request

Part‑time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• Additional benefits available on request

About Us

Warby Parker was founded with a mission to inspire and impact the world with vision, purpose, and style. Since launching in 2010, we have pioneered ideas, designed products, and developed technologies that make vision care simple, accessible, and affordable. Our “Buy a Pair, Give a Pair” program ensures that for every pair of glasses sold, a pair is distributed to someone in need.