Advisor Endzone & Loyalty (Front End)
DICK'S Sporting Goods · Council Bluffs, IA · 2 mo ago
On-siteOTHRPart-time
About the role
Win with us every time you step onto the floor. Deliver a high-touch athlete experience by guiding athletes through checkout, loyalty programs, and services with confidence and expertise. As an Advisor, you build strong connections, drive engagement, and help create a seamless and memorable end-to-end shopping journey. Be part of a team that brings service, energy, and purpose to every interaction.
Responsibilities
- Greet everyone (Teammates and Athletes) and proactively approach athletes to understand their needs and support their shopping experience by providing helpful, accurate product knowledge and customer service.
- Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
- Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.)
- Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws and guidelines of external governing entities, including those of the Federal ATF.
- Create an inclusive store environment where everyone (Teammates & Athletes) feels welcome, safe, and is treated with respect.
- Take an all-hands-on-deck approach to support the team across the store.
- Perform other tasks as assigned.
Qualifications
- A High School Diploma or Equivalent
Benefits
Offers are contingent upon a satisfactory background check which may include ID verification.
Schedule
Virtual Requirements
Pay
Not specified