Advisor - City Point

About the role

Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through nothing-but-wonderful service
• Demonstrate unparalleled product knowledge and offer exceptional style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
• Help foster an inclusive culture by treating customers and colleagues with respect

Qualifications

• Excited to work and learn at a fast-paced, high-growth company
• Backed by customer-facing experience in a service-minded environment
• A proactive, adaptable problem-solver who reacts quickly in unexpected situations
• A positive team player who leads by example
• Able to effectively communicate with a variety of people
• Organized, attentive, and detail-oriented
• An energetic self-starter with an entrepreneurial spirit
• Interested in fashion and technology
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Benefits

For full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave (WA only: accrued at a rate of 1 hour per every 26 hours worked)
• Paid holidays (WA only: 5 paid holidays)
• Vacation days per year (WA only: 5-10 vacation days per year, after waiting period, depending on tenure and hours worked)
• Retirement savings plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

For part-time employees:

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave (WA PT only: accrued at a rate of 1 hour per every 30 hours worked)
• And more (just ask!)