Adventure Rental Technician (UTV, Slingshot & Snowmobile Rentals)

Location: Spearfish Canyon, SD | Employment Type: Full-Time, Seasonal, Part-Time (Flexible)

About the role

Spearfish Canyon Adventures is seeking reliable, customer-focused Adventure Technicians to support our Polaris UTV, Slingshot, and snowmobile rental operations. This role is hands-on, fast-paced, and guest-facing—ideal for someone who enjoys the outdoors, problem-solving, and delivering exceptional experiences. Adventure Techs are responsible for ensuring guests have a safe, smooth, and memorable rental experience from check-in to return.

Responsibilities

• Guest Experience & Front Counter
  • Greet guests and provide a welcoming, professional first impression
  • Check guests in and out for rentals efficiently and accurately
  • Review rental agreements, safety guidelines, and operating instructions
  • Answer incoming calls and assist with reservations, questions, and bookings
  • Handle payments and maintain accurate transaction records
• Rental Operations
  • Prepare machines (UTVs, Slingshots, snowmobiles) for guest use
  • Conduct pre-ride safety briefings and equipment walkthroughs
  • Inspect units before and after rentals for damage or maintenance needs
  • Ensure all waivers and documentation are properly completed
• Rescues & Field Support
  • Respond to guest issues in the field, including breakdowns or navigation assistance
  • Perform basic troubleshooting and minor repairs when needed
  • Safely transport or assist guests back to base when necessary
• General Duties
  • Maintain cleanliness and organization of the rental facility and equipment
  • Assist with fueling, staging, and minor upkeep of vehicles
  • Support team members during busy periods
  • Uphold all safety policies and procedures

Requirements

• Strong customer service and communication skills
• Comfortable working in a fast-paced, outdoor environment
• Mechanically inclined (preferred but not required)
• Ability to operate UTVs, Slingshots, and/or snowmobiles (training provided)
• Valid driver’s license with clean driving record
• Ability to lift 50+ lbs and work on your feet for extended periods
• Must be dependable, punctual, and team-oriented

Preferred Experience

• Powersports, outdoor recreation, or rental experience
• Basic mechanical or maintenance background
• Experience handling guest services or reservations

Work Environment

• Outdoor, all-weather conditions
• Weekends, holidays, and peak tourism seasons required
• Variable hours depending on season and demand

Pay

$17–$22/hour (based on experience)

Benefits

• Company parties
• Dental insurance
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Tips and/or commission opportunities
• Employee discounts on rentals and resort amenities
• Work in one of the most scenic locations in South Dakota

What We’re Looking For

• Someone who takes ownership and solves problems without being asked
• Stays calm under pressure and handles guest issues professionally
• Enjoys being outdoors and working with people
• Represents the brand with energy and positivity