Advancement Data & Systems Administrator (Raiser's Edge)

Responsibilities

• Serve as the day-to-day administrator of Advancement Applications, ensuring system integrity, security, and adherence to established data governance standards.
• Define and maintain data structures, constituent record standards, gift entry rules, and system configurations that support consistent reporting and analytics.
• Oversee ongoing data audits, hygiene, and remediation efforts to ensure accuracy, completeness, and usability of Advancement data.
• Develop, document, and maintain system policies, procedures, and workflows to support continuity, training, and cross-functional consistency.
• Configure and optimize Advancement Application functionality to support fundraising, stewardship, prospect management, and engagement strategies.
• Integrate and coordinate architectural changes with Cranbrook’s Information Technology Department.
• Design and maintain core queries, exports, and data views that serve as the foundation for reporting, segmentation, and dashboards.
• Evaluate existing workflows and develop system-based solutions to streamline manually intensive or redundant processes.
• Support complex segmentation, performance tracking, and leadership reporting.
• Translate Advancement business needs into system solutions that enable reliable analytics and decision-making.
• Assist in prospect identification, research, and donor profiling through accurate and timely data preparation.
• Aid in testing, validation, and implementation of new reports, dashboards, and analytical tools.
• Support implementation, testing, and rollout of approved Advancement Applications upgrades, integrations, and enhancements.
• Provide technical training, consultation, and documentation to Advancement staff on CRM functionality and data standards.
• Act as a key liaison with IT and internal partners for system-related initiatives.
• Conduct technical training and orientation on systems specific to the Advancement Office.
• Afford assistance in the evaluation and implementation of approved information and technology vendors.

Requirements

• Bachelor’s degree in related fields or equivalent technical training required.
• Familiarity with development and/or non-profit working environment preferred.
• Five (5) years of experience working with database systems and the integration of data between systems or any combination of experience and training which provides the knowledge, skills and ability required to perform the work.
• Expert in report writing application techniques.
• Experience with Blackbaud products, specifically Raisers Edge, preferred.
• Data conversion experience desirable.
• Requires excellent written and verbal communication skills to work effectively with diverse user groups.
• Experience working with team members to solve technical problems and synthesizing technical information to develop solutions.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Strong analytical skills.
• Demonstrated ability to multitask and manage deadlines.
• Experience with web platforms will be favorably considered.

Pay

Salary range: $80k to $82k based on experience.

Benefits

• Medical
• Dental
• Life insurance
• Long-term and short-term disability
• Retailment program with employer contribution
• Generous paid time off
• 11 paid holidays and 3 floating holidays
• Employee discounts
• Unique environment in an educational setting that values collaboration