Advanced Technician

As an Advanced Technician, you will perform vehicle repair and maintenance according to dealer and factory standards while building customer loyalty by ensuring confidence in AutoNation’s care for their vehicle safety and reliability.

Why You’ll Love Working Here

• Competitive pay and benefits
• Paid training and OEM certification support
• Opportunities to grow into Service, Sales, Management, Regional, and Executive roles
• Career options coast to coast through our nationwide footprint of locations

Responsibilities

• Perform vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive customer loyalty.
• Communicate with the Parts Department and Service Advisors regularly to effectively manage production and customer communication.
• Diagnose the cause of any malfunction and perform repairs, if authorized by the customer.
• Conduct multi-point inspections to make appropriate recommendations ensuring the safety and reliability of customer vehicles.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician’s tools not normally inventoried by the Service department as “special tools.”
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Requirements

• High School diploma or equivalent
• 2+ years of experience as an automotive technician
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and a safe driving record

Who You Will Interact With

• Customers
• Service Advisors
• Other Technicians
• Parts Associates
• Sales Associates
• Managers

Success Metrics

• Targeted production levels
• Targeted Customer Satisfaction Index

Career Growth Opportunities

• Master-Certified Technician
• Service Advisor
• Service Management

Benefits

• Competitive compensation and 401k matching
• Health, dental, and vision insurance plans
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access to YouDecide, a website with offers from top providers and retailers
• Participation in our DRVPNK mission to raise and donate millions to cancer research and treatment