Advanced Specialist, Partnership Management

This leadership position in our Go-to-Market Division supports the development, growth, and administration of large-scale assessment programs for clients. The role reports to a Lead, Partnership Management and operates in a hybrid remote/office format, with in-office activities required at Pearson’s Hadley, MA location as needed.

Responsibilities

• Leadership:
  • Applies knowledge of large-scale assessment and measurement to design and implement tests and program activities, ensuring they meet professional standards and client needs.
  • Manages components of large-scale assessment activities, including development, administration, and scoring for assigned programs.
  • Oversees one or more programs under the direction of a Lead, Partnership Management to develop processes, procedures, and schedules for meeting project deliverables.
  • Provides quality control for all products, processes, and project activities.
  • Oversees the development of work plans.
  • Ensures high-quality products and services by applying best practices in assessment development and administration.
• Client Relationship Management:
  • Supports the Lead, Partnership Management in developing, cultivating, and maintaining long-term, collaborative relationships with client staff (typically state education agency representatives), key stakeholders, and strategic partners.
  • Works closely with the Lead to ensure program activities align with Pearson’s goals, contract specifications, schedules, and budgets while delivering quality service that meets or exceeds customer satisfaction.
  • Serves as an advisor and thought partner to clients and key stakeholders under the direction of the Lead, helping bring existing and new products and services to market.
  • Manages client expectations and maintains ongoing communications to keep clients informed and gather feedback on all aspects of program development and administration.
• Program Management:
  • Provides leadership in support of the Lead, Partnership Management.
  • Delivers regular program status updates to the Lead.
  • Meets with the Lead and other colleagues regularly to review program status and planning.
  • Represents both the client perspective and the corporate perspective in decision-making.
  • May participate in the development of proposals, contract amendments, subcontracts, and statements of work to ensure accuracy and timely completion.
  • Applies knowledge of testing and measurement to design and implement tests that meet professional standards and client needs.
  • Informs product and service development by bringing knowledge of client needs.

Requirements

• Advanced graduate degree with a concentration in policy, assessment, or measurement (in education or a related field).
• Experience in management related to large-scale testing, preferably in certification and licensing.
• Professional experience managing and supporting project and program contracts.
• 3+ years of experience in the educational testing and assessment industry (preferred).
• Excellent written and oral communication, organizational, analytical, and problem-solving skills.
• Experience directing staff activities in planning, organizing, scheduling, monitoring, and evaluating work.
• Experience in client relationship management and project management.
• Ability to organize and prioritize workloads and handle complex situations independently.
• Demonstrated ability to take initiative, assume ownership, and drive projects to successful completion with minimal supervision.
• Strong analytic capability and knowledge of education policies, issues, and programs.
• Willingness to travel up to 25% as needed.

Pay

The minimum full-time salary range for this position is between $70,000 and $80,000. This role is eligible to participate in an annual incentive program.

Benefits

Information on benefits offered is available here.