Advanced Software Engineer - iOS

About the Role

The MTA IT Department's Product Development group is centrally responsible for providing a full range of Information and Operational Technology services across the MTA's vast transportation network. This position is eligible for teleworking (new hires may apply 30 days after their effective date of hire). This role leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives, assists with the organization's selection, adaptation, and adoption of new models, methods, and tools, collaborates across parties involved in product, systems, or service design, and may own high-value services and/or products.

Responsibilities

• Leads requirements management, software engineering, system testing, and acceptance testing activities across all stages and iterations for complex software development and integration initiatives.
• Assists with the organization's selection, adaptation, and adoption of new models, methods, and tools.
• Collaborates across parties involved in product, systems, or service design.
• May own high-value services and/or products.
• Leads the definition, documentation, and successful completion of large projects within business objectives and resource constraints, ensuring adherence to agreed enterprise architectures, and the application of effective change release, risk, and quality-management processes.
• Drafts and maintains software support processes and documentation.
• Prioritizes and diagnoses incidents, investigates and resolves complex issues, leads root cause analysis, and proposes corrective actions.
• Conducts application licensing, security, backup, and disaster recovery verification initiatives.
• Develops system and acceptance testing criteria related to functional and non-functional requirements, user stories, features, business processes, and business rules.
• Designs, specifies, and executes test cases and scenarios.
• Plans and leads user experience design activities for large programs and products, providing expert advice to ensure that usability, accessibility, and visual design requirements are satisfied.
• Develops, maintains, and applies tools and documentation to track, log, and maintain accurate and complete system information.
• Audits complex software systems for adherence to configuration standards.
• Plans, organizes, conducts, and oversees assigned quality and safety assurance assessments involving complex systems and cross-functional teams.
• Provides expert advice to assurance activities.
• Manages the operational relationships with suppliers to ensure potential disputes or conflicts are raised and resolved.
• Contributes technical elements of RFP/RFIs and negotiates contract terms and SLAs.
• Manages suppliers to meet key performance indicators.
• Continuously develops and maintains personal knowledge of software engineering practices, emerging trends, and technologies.
• Provides technical advice to project teams and mentors less experienced staff to foster talent development.
• Performs other duties and tasks.
• May need to work outside of normal work hours, supporting operations on a 24/7 basis.
• Travel may be required to other MTA locations or other external sites.
• Observing the work performed by the contractor; reviewing invoices and approving them if the work meets contractual standards; addressing performance issues with the contractor when possible; and escalating issues to other parties as needed.

Qualifications

• Bachelor's Degree and minimum 8 years of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
• Must possess at least one professional certification in the subject domain, including but not limited to: Certified Scrum Developer (CSD), Certified Scrum Master (CSM), Certified Software Development Professional (CSDP), Certified Secure Software Lifecycle Professional (CSSLP), Amazon Certified: AWS Certified Developer, Microsoft Certified: Azure Developer, Certified Software Test Professional (CSTP).
• Hands-on programming experience in a business setting.
• Proficiency in at least one software engineering methodology, including but not limited to: Waterfall, Agile, Scrum, DevOps, Extreme Programming (XP), Kanban, Lean, Rapid Application Development (RAD).
• Experience applying a structured validation and testing method, including but not limited to: Unit Testing, Integration Testing, System Testing, Acceptance Testing, Regression Testing.
• Collaboration skills to ensure design specifications are seamlessly implemented by the development team.
• Familiarity with version control.
• Demonstrated ability to work independently and navigate organizational ambiguity.
• Effective written and verbal communication skills.

Required Technical Skills

• Strong knowledge of Xcode, Objective-C, Swift, iOS networking/protocols.
• Strong experience working with web service interfaces/APIs.
• Strong understanding of RESTful and SOAP APIs, messaging patterns, and database integration approaches.
• Strong knowledge of Android development, Oracle Database, and SQL Development.

Preferred Technical Skills

• A software engineering industry certification (examples: CSD, CSM, CSDP, CSSLP, AWS Certified Developer, Azure Developer, CSTP).
• Programming experience with languages such as Ruby, Python, Java, C++, COBOL, etc.
• Familiarity with vendor-specific platforms such as Azure, Windows Server platforms, RESTful APIs, or Linux.

Core Competencies

• Cultivates Innovation (Adept): Creating new and better ways for the organization to be successful.
• Customer Focus (Adept): Building strong customer relationships and delivering customer-centric solutions.
• Communicates Effectively (Expert): Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Tech Savvy (Advanced): Anticipating and adopting innovations in business-building digital and technology applications.
• Technical Skills (Advanced): Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks.
• Values Diversity (Advanced): Recognizing the value that different perspectives and cultures bring to an organization.

Pay & Schedule

• Salary Range: $140,828 - $166,223
• Hours: 9:00 am - 5:30 pm (7.5 hours/day) or as required
• Location: 2 Broadway, New York, NY 10004