Advanced Rental Delivery
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.
About the role
The Rental Delivery Specialist kick starts winter holidays for our guests by conveniently delivering equipment right to their door. The Rental Delivery Specialist works in small teams to consistently deliver unparalleled service that always exceeds guest expectations. The Delivery Specialist is trusted to work autonomously and efficiently while fulfilling reservations, as well as maintaining and developing partner relationships.
Delivery Specialists will spend part of their shift in employee-only store spaces, completing the setup of ski/snowboard rental equipment and maintaining shop organization. The majority of a Specialist's shift is spent completing equipment deliveries and fittings to various hotels and residences within the resort. This multi-faceted position requires employees who can work in a fast-paced environment, keep to a tight delivery schedule, and work with minimal supervision. You will gain valuable skills by supporting multiple departments and grow as a leader within our development-focused culture.
Responsibilities
- Receive order details from the Delivery Coordinator and setup ski/snowboard equipment to meet guest specifications (we will train you!)
- Work with other Delivery Specialists to organize, pack, and prepare orders for delivery
- Drive company-provided vehicles in winter conditions and maintain safe, professional driving standards
- Handle oneself professionally and courteously while inside guest residences, hotels, and lodges
- Fit guests to their equipment and explain proper, safe use (we’ll train you!)
- Answer any guest questions regarding their reservation, equipment, or the resort in general (we’ll train you!)
- Communicate with managers and team members in order to maximize efficiency
- Maintain a clean, organized work space
- Perform other duties as assigned by the manager on duty
- Act as manager on duty when scheduled
- All other duties as assigned
Requirements
- Team player with an enthusiastic, positive attitude
- Excellent communication, organizational skills, and attention to detail
- Previous customer service or sales experience preferred (we will train you!)
- Keen to learn new skills, open-minded
- Excellent time management and ability to handle a time-sensitive delivery schedule
- Self-starter able to work with minimal supervision
- Ability to work a flexible schedule (we’re also flexible to make the job work for you)
- Minimum age: at least 18 years
Benefits
- Ski/Mountain Perks: Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
- Employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Pay
The expected pay range is $22.00/hr - $29.22/hr. Individual compensation decisions are based on a variety of factors.
Schedule
- Employment Type: Winter Seasonal 2026/2027
- Shift Type: Full Time and Part Time hours available
- Hiring occurs on a rolling basis until December 15th or until positions are filled