Advanced Rental Associate

About the role

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Responsibilities

• Provide excellent guest service while advising on gear condition.
• Perform both tuning and repair services for guests.
• Work together with teammates to maintain safety standards.
• May include other responsibilities such as cashiering, retail sales, rentals, or other departments.
• Other duties as assigned.

Requirements

• 1+ years of experience.
• 1-3 years previous leadership experience or demonstrated ability to communicate effectively and lead others.
• HS Diploma or GED Equivalent.
• Display mechanical aptitude to be able to perform ski and snowboard tunes, maintenance or repairs. (ONLY FOR WINTER)
• Ability to work a flexible schedule; including nights, holidays, and weekends.
• Commitment to exceptional Customer Service.
• Ability to stand and move in an active, team-oriented environment for extended periods.
• Ability to communicate fluently through spoken and written English.

Benefits

• Free passes for employees.
• Employee discounted lift tickets for friends and family.
• Free ski lessons.
• More employee discounts on lodging, food, gear, and mountain shuttles.
• 40% retail discounts.
• 401(k) Retirement Plan.
• Employee Assistance Program.
• Excellent training and professional development (Epic Service).
• Wellness benefits.
• Referral Program.

Pay

The expected pay range is $21.92/hr - $29.22/hr.

Schedule

Full‑time hours available; flexible schedule including nights, holidays, and weekends.