Advanced Pharmacy Technician, Oncology & Infusion, Full Time, Days

Under the direction of a pharmacist, a pharmacy technician performs pharmacy-related functions in compliance with departmental policies and procedures and participates as an active member of the pharmacy team to provide pharmaceutical care for patients.

Responsibilities

• Performs all technician functions specific to the space that the pharmacy technician is responsible for supporting
• Hazardous compounding as a significant portion of scheduled shifts
• Interprets and prepares medication orders by filling provider orders, medication kits/trays, automated dispensing cabinets, and floor stock requisitions
• Accurately completes the cart fill and code tray refills
• Handles all controlled substances in compliance with regulations and policies
• Demonstrates proficiency with work-related computer and automation skills through problem solving for automated dispensing cabinets, inventory management technology, label printers, unit dose packing machines, IV room automation, and other pharmacy-specific technologies
• Accurately enters patient charges and credits
• Contributes to the financial and operational well-being of the institution through management of inventory systems both perpetual and manually maintained
• Shift/Site technical leadership at acute care sites with less than 350 registered acute care inpatient beds or less than 8 technicians (retail)
• Contributes to an efficient pharmacy work environment by providing excellent customer service, including answering the phone within three rings, servicing the pharmacy window in a timely and accurate manner, maintaining a clean and orderly work area, and being at work and prepared to start working at the beginning of each shift
• Participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns
• Creates patient profiles in multiple software systems (dispensing software, patient management software, cover my meds, etc.)
• Conducts benefits investigations on all specialty prescriptions
• Assists pharmacists with prior authorizations/appeals
• Clarifies orders with pharmacist and/or providers as necessary
• Coordinates initial fills and refills for all specialty medications
• Educates patients/caregivers to specialty pharmacy services
• Facilitates/schedules delivery of medication to patients (home delivery or intercampus courier)
• Documents progress in various software platforms (EMR, patient management software, dispensing software, etc.)
• Follows up with office practices and/or patients to ensure receipt of medication
• Orders and maintains inventory of medications as needed
• Complies with all established policies/procedures for medication concierge program workflow to support Prisma Health discharges
• Creates a pharmacy-driven program for Prisma patients that works through medication access barriers prior to discharge (i.e., cost, prior authorizations)
• Refines discharge medication access opportunities
• Aids in the auditing and compliance of the 340B program focused on mixed-use settings
• Acts as a liaison between the 340B program leadership and site-level leadership, including the education of staff on best practices and helping to steer sites towards compliant procedures
• Participates in site visits and discussions for the addition of new 340B sites as requested by the system
• Supports system and automation roles that do not expand across the entire health system, including informatics support, automated dispense cabinet support, billing/charging support, and specialized roles as approved by the Pharmacy Director
• Supports the education and training of both pharmacists and pharmacy technicians within their area of expertise
• Maintains excellent customer service skills in communicating with various stakeholders across the pharmacy enterprise, including patients and caregivers, office practice staff, prescribers, pharmacists, pharmacy technicians, industry support, payors, and payor support agents
• Participates in quality assurance/performance improvement or other projects as needed to develop or maintain best practices
• Adheres to regulatory guidelines for pharmacy compounding of sterile and non-sterile preparations, including appropriate documentation as outlined by compounding policies
• Contributes to and supports activities/tasks related to the pharmacy enterprise
• Performs other duties as assigned

Requirements

• High School diploma or equivalent; OR post high school degree
• One (1) year experience as a Pharmacy Tech
• Certified Pharmacy Tech with the State Board of Pharmacy

Skills

• Knowledge of medical and pharmacy terminology
• Good mathematical, computer, and aseptic technique skills
• Knowledge of State BOP/Dept of Health/DEA rules/regulations
• Interpersonal skills in dealing with subordinates, peers, supervisors, and others outside the department
• Problem-solving abilities
• Ability to work in team situations and handle urgent, stressful conditions
• Knowledge of office equipment (fax/copier)
• Computer skills (word processing, spreadsheets, database, data entry)
• Mathematical skills

Schedule

Day (United States of America)