Advanced Pharmacy Technician Advocate

Location: Farmington Hills, MI. Facility: Providence Farmington Hills. Department: Pharmacy Services.

About the role

Strong attention to detail with the ability to maintain accuracy in high-volume, fast-paced specialty pharmacy environments while prioritizing tasks, managing multiple responsibilities, and ensuring operational efficiency. Proficient in pharmacy computer systems, electronic documentation, and data entry. Experienced in supporting patient medication access through benefit investigations, prior authorizations, Patient Assistance Programs (PAP), and financial assistance while helping prepare patient education materials. Effective communicator who serves as a liaison between pharmacists, patients, healthcare professionals, retail pharmacies, and provider offices to coordinate care and resolve medication-related inquiries. Reliable, adaptable, and team-oriented professional committed to quality patient care, regulatory compliance, and operational excellence, with flexibility to assist with shipping, packing, inventory management, drug shortages, and other pharmacy operations as needed.

Schedule

Monday – Friday, 8:30 AM – 5:00 PM EST, full-time. No weekends or major holidays.

Requirements

• Pharmacy Technician credential from the National Healthcareer Association (NHA) obtained prior to hire/transfer date, or Pharmacy Technician Certification Board (PTCB) credential obtained prior to hire/transfer date.
• Active state licensure as required by the state of practice; must possess all state and local qualifications.
• High school diploma or equivalency or 1 year of applicable cumulative job-specific experience. (Required professional licensure/certification may substitute for education or experience.)

Qualifications

• Specialty Pharmacy Technician experience highly preferred.
• 3+ years of experience in a retail or specialty pharmacy setting.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage, and HSA/FSA options.
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance.
• Time to recharge: pro-rated paid time off (PTO) and holidays.
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development, and online learning.
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care, and stress management resources.
• Family support: parental leave, adoption assistance, and family benefits.
• Other benefits: optional legal and pet insurance, transportation savings, and more.

About Ascension

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care, and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.