Advanced Application Specialist
Thermo Fisher Scientific · Nashville, TN · 1 mo ago
RemoteRemoteConsultingFull-time
About the role
Join Thermo Fisher Scientific as an Advanced Application Specialist and play a key role in advancing strategic customer success across bioprocessing applications. In this highly visible, customer-facing position, you'll combine deep scientific and application expertise with consultative engagement to optimize bioprocess workflows, accelerate technology adoption, and identify opportunities for platform expansion and future specifications.
Responsibilities
- Build trusted relationships with technical decision-makers across Process Development, MSAT, and manufacturing organizations as a recognized subject matter expert
- Lead complex customer programs, strategic evaluations, and technology adoption initiatives while identifying opportunities to simplify workflows, improve process performance, and expand the use of Thermo Fisher technologies
- Serve as a trusted technical advisor throughout process development, scale-up, technology transfer, and commercial manufacturing
- Connect scientific and technical recommendations to operational, manufacturing, and business outcomes to help customers make informed technology decisions and achieve long-term process success
- Partner with Product Management, R&D, Marketing, Sales, and Global Application Specialists to translate customer needs and market insights into strategies that support product development, commercialization, and portfolio growth
- Contribute competitive intelligence and Voice of Customer insights to help shape regional technical direction, identify emerging opportunities, and strengthen strategic account planning
- Represent Thermo Fisher Scientific at customer innovation workshops, scientific conferences, and industry events as a technical thought leader
- Mentor and coach junior Application Specialists, promote regional best practices, and elevate the organization's scientific credibility and application expertise
Requirements
- 7–12 years of progressive experience in bioprocessing, including significant customer-facing technical experience
- Deep technical expertise in bioprocess applications, filtration technologies, and workflow optimization
- Strong understanding of process development, scale-up, technology transfer, MSAT, and commercial manufacturing
- Demonstrated ability to influence senior customer stakeholders, guide technical decisions, and drive technology adoption
- Proven success identifying specification opportunities, platform expansion opportunities, and workflow improvements
- Ability to translate complex technical solutions into clear operational, manufacturing, and business value for customers
- Strong cross-functional leadership skills with a demonstrated ability to influence without formal authority
- Demonstrated thought leadership through mentoring, Voice of Customer insights, technical presentations, and industry engagement
- Strong communication, presentation, and consultative skills with the ability to engage effectively with technical and business stakeholders
- This position will heavily support our Patheon, St Louis, Missouri site
- Ability to travel up to 50% within the Midwest territory
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.