Advance Care Planning Patient Advocate

About the role

At Koda Health, our Patient Advocates guide adults living with serious or chronic illness through meaningful conversations about future medical care. Through education, compassionate communication, and ongoing support, we help patients document their wishes and ensure their care reflects what matters most to them.

Responsibilities

• Lead meaningful values-based conversations that help patients articulate their values, medical preferences and goals of care
• Build meaningful relationships through longitudinal patient support
• Educate patients and families about advance care planning, serious illness, palliative care, hospice, and available resources
• Recognize changes in health status and identify opportunities for additional support
• Document encounters with accuracy, clinical clarity, and thoughtful communication
• Independently manage a patient panel while balancing outreach, follow-up, and scheduling
• Partner with Patient Support Associates and the broader clinical team to provide a seamless patient experience
• Maintain awareness of program metrics and contribute to the overall efficiency and quality of patient engagement
• Contribute ideas that improve workflows, patient care, and team effectiveness

Requirements

• Experience in areas such as Social work, Nursing, Care management, Hospice or palliative care, Geriatrics, Patient advocacy, or other comparable clinical roles
• Experience guiding emotionally sensitive conversations, ideally related to medical decision-making, goals of care and chronic illness management
• Familiarity with progressive medical conditions such as COPD, CHF, CKD or dementia and their impact on function and decision-making
• Experience supporting patients and loved ones across multiple encounters
• Strong communication and critical thinking skills
• Excellent documentation and organizational abilities
• Comfort working independently in a remote environment
• Ability to work Eastern Time Zone or Central Time Zone hours

Qualifications

Base salary range of $75,000-$85,000 per year, depending on experience

Full-time, fully remote role (US-based)

Flexible, unlimited paid time off, including 8 company holidays

Comprehensive medical, dental, and vision coverage

401(k) retirement plan options

Annual professional development budget for books, courses, trainings, and conferences

Work-from-home stipend to support your home office setup and ongoing remote work needs

Annual company and team events

Latest MacBook and enterprise-grade tooling to do your best work

Clear growth paths for both individual contributors and people managers

AI Fluency - Every member of the Koda team is expected to use AI tools as a genuine part of how they work.

Equal Opportunity Statement - Koda Health is committed to creating a diverse and inclusive workplace, where everyone can show up as their authentic selves.