Adv, IT Salesforce Developer

About Us

Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold our corporate values.

Responsibilities

• Manage development, deployment, maintenance, analysis, technical strategy, and all production-related matters involving Salesforce Service/Sales Cloud.
• Analyze, design, code, implement, and document highly technical systems to support various MBUSA business partners.
• Manage or facilitate the design, assembly, and secure distribution of large, complex data sets that meet functional and non-functional business requirements.
• Coordinate and manage the solution design, production, and maintenance of database architecture to facilitate secure data flow into and out of Salesforce Service/Sales Cloud.
• Manage the design, production, and maintenance of automation processes for secure data flow into and out of Salesforce Service/Sales Cloud.
• Develop and implement technical solutions that advance enterprise-level goals, integrate with existing IT/Marketing infrastructures, and solve business problems.
• Transform business requirements into technical architecture through functional analysis, requirements gathering, documentation, and coordination with technical and non-technical teams.
• Maintain and support Java-based microservices deployed on AWS, including API enhancements and troubleshooting.
• Provide day-to-day support to business partners and team members.
• Work with Support Center, Infrastructure & Operations, Dealership personnel, and others to isolate and resolve technical problems.
• Analyze and review existing solutions, making proactive recommendations for improving performance and usability.
• Establish initiatives to advance business goals related to customer relationship management through design, implementation, maintenance, and improvement of technical systems.
• Function as Salesforce Service/Sales Cloud Administrator, including responsibilities for Marketing Cloud and Data Cloud.
• Provide business partners with technical options to solve business goals.
• Support team members by communicating direction for resolving highly technical issues.
• Support adherence to internal security standards and compliance requirements by applying approved security practices, participating in audits, assessing findings, and implementing remediation actions.

Requirements

• Minimum of Bachelor’s Degree (accredited school) with emphasis in Computer/Information Science, Information Technology, or Management Information Systems (MIS).
• Salesforce Service/Sales Cloud certifications preferred (minimum: Developer 1, Certified App Builder, Certified Platform Builder 1; level 2 is desirable).
• 5–7+ years of experience in the following:
  • Object-oriented programming language (required).
  • SFDC administrative tasks (e.g., creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks, and Actions) (required).
  • Application development, Workflow Rules, Approval Process, Validation rules, and Change Management (required).
  • Development on the force.com platform using APEX, HTML, CSS (required).
  • Writing SOQL, SOSL Queries within the SFDC database across multiple objects (required).
  • Analyzing Apex classes and Triggers (required).
  • Designing and building high-performance, reusable, and reliable Apex code with best practices.
  • Administration setup (e.g., managing users, security controls, data, creating roles, profiles, and reports).
• Understanding of Salesforce Service/Sales Cloud architecture and the wider Salesforce ecosystem.
• Knowledge of REST/SOAP integration of Salesforce with third-party applications.
• Experience delivering projects using Agile-based methodology.
• Optimization, campaign, and lead management experience with platforms.
• Data-driven and analytical, with strong problem-solving skills and ability to provide optimal solutions.
• Experience with Salesforce Marketing Cloud preferred.

Additional Information

• Must be able to work flexible hours/work schedule.
• Must be able to travel domestically when required.
• Must be able to work holidays and weekends when required.
• Candidate must be local to Atlanta, GA and comfortable working 4 days in office.

Benefits

• Company-provided mobile phone
• Employee events
• Health initiatives
• Retirement benefits (company pension plan)
• Mobility options
• Flexible working hours
• Employee discounts
• Coaching
• Employee participation programs
• Parking available
• Good public transportation access
• Accessibility (barrier-free)
• Childcare support
• On-site cafeteria and café