Adult SMI Case Manager (East Valley)

Responsibilities

• Provides ongoing case management services to members designated as Seriously Mentally Ill (SMI).
• Performs duties out in the community and provides transportation, when necessary, to members.
• Coordinates services for behavioral health and physical health care providers.
• Maintains communication and coordination with all Clinical Team participants.
• Ensures implementation of “transition to adulthood” referrals.
• Understands and navigates patient rights regarding access to treatment, appeals, and complaint processes.
• Communicates with other staff to ensure coordination and follow-through for clients needing primary care services.
• Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams.

Qualifications

• Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred.
• Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc.
• Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions.
• AZ Driver's License and Valid Auto Insurance.
• Reliable Transportation.
• Spanish-English bilingual preferred; Pay Differential offered.