Adult Day Health Program Director
About the role
Responsible for operational management of the Adult Day Health Program and the delivery of quality medical, social, nutritional, and recreational services, as well as supervising program staff. Be on-site and available to staff, participants, and legally authorized representatives each week during the hours of operation.
Responsibilities
- Direction and supervision of all aspects of the Program
- Managing the fiscal administration of the Program
- Develops administrative plans and procedures
- Establishing collaborative relationships with community services
- Notifying the participant or his or her legally authorized representative in the event of change in a participant's charges, billings, benefit status, or other administrative matters
- Delegating responsibility for managing the day-to-day operations of the Program during any short-term absence of the Program Director
- Overseeing the quality assessment and performance improvement program
- Immediately informing the participant, consulting with the participant's primary care provider, and immediately notifying the participant's legally authorized representative or contact person in the following circumstances:
- An emergency, serious incident, or fire;
- Serious illness involving the participant;
- An incident involving the participant which resulted in injury or which required medical intervention;
- A significant change in the participant's status;
- A need to alter the participant's treatment significantly;
- A significant revision of the participant's plan of care;
- A decision to transfer the participant from the Program.
- Immediately notifying the participant, the participant's primary care provider, and the participant's legally authorized representative or contact person, upon a decision to discharge the participant from the Program
Requirements
- Sensitivity and understanding regarding the needs of elder and disabled persons and families.
- Ability to work well with persons of diverse backgrounds.
- Ability to exercise sound judgment under pressure.
- Bachelor's college degree required. Masters preferred.
- Clinical degree in nursing, PT or OT required and or equivalent.
- A minimum of 6 years responsibility for management of adult day health programs, services or equivalent.
- Positive attitude, energetic, assertive, and capable of mentoring and developing staff.
- Demonstrated integrity on personal as well as professional level.
- Exceptional organizational and communication skills, basic computer, and management skills.
- Familiarity with the Department of Public Health, MassHealth and Child and Adult Care Food Program (CACFP) regulations and ability to put them into practice.
- Familiarity with provider services such as Senior Care Options (SCO), One Care, Area Service Access Points (ASAP) regulatory compliance and audit readiness.
- Demonstrated robust experience in Massachusetts regulations.
- 8+ years of progressive leadership and management experience, including healthcare operations.
- Experience in developing and managing key operating indicators.
- Excellent customer service, interpersonal, and communication skills.
- Bilingual in English and secondary language preferred
Physical And Environmental Demands
Works in a clean well-lit environment with fluctuating temperatures in close proximity to others. Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse. Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 50% of the work day; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment.
Perks And Benefits
- Health Insurance
- Dental and Vision Benefits
- Supplemental Benefits including; Life, Accident, Critical Illness and Disability Insurance;
- 401K with a company match
- Generous Paid-Time-Off
- Competitive pay rate
- Supportive team structure and company culture with a focus on work/life balance
- Upward career movement and growth