Adolescent Drug and Alcohol Case Management Specialist

Location: Pittsburgh, PA

Job Type: Full-Time (40.00 hours per week)

Salary: Competitive; commensurate with experience

About the role

Adolescent D&A Case Management is a voluntary service designed to assist youth in Allegheny County who have community‑based needs and have been identified as having substance‑use related concerns. Adolescents are often referred by school‑based entities, other service providers, or their parent/guardian. Once referred, individuals are screened and assessed to establish a psychosocial understanding of potential needs. As part of that comprehensive intake, individuals develop a recovery plan with their case manager that outlines self‑identified goals and the path to achieve them. Case managers support individuals through treatment processes, court proceedings, acquisition of non‑treatment support, or obtaining basic essential items, and collaborate across systems to link clients with all available resources.

Responsibilities

• Serve as the primary contact and advocate for individuals and families, ensuring services align with their needs and goals.
• Develop individualized service plans based on assessments and update them regularly to reflect progress and evolving needs.
• Provide face‑to‑face support to clients, meeting at least once per month or as needed.
• Coordinate with behavioral health providers to ensure access to mental health, drug, and alcohol services and other community supports.
• Assist clients in navigating county systems including housing, benefit coordination, court proceedings, probation/parole requirements, and treatment services.
• Facilitate interdisciplinary team meetings with stakeholders such as families, school personnel, healthcare providers, probation officers, and other relevant entities.
• Advocate for clients' access to needed resources and provide feedback to address systemic barriers.
• Collaborate with treatment providers and community partners to develop discharge plans and post‑release services.
• Serve as a liaison between clients, providers, and systems, ensuring smooth communication and care coordination.
• Maintain accurate records of interactions, including service plans, case notes, and assessments, in electronic health records.
• Ensure compliance with HIPAA and other confidentiality policies.
• Participate in program audits and quality reviews to ensure services meet agency and regulatory standards.
• Participate in ongoing training to stay current with best practices in mental health, substance use, and criminal justice services.
• Offer support and mentorship to new staff, fostering a collaborative learning environment.

Requirements

• Bachelor’s Degree in Social Work, Psychology, Education, Nursing, Criminal Justice, or a related field (Master’s Degree preferred).
• Two years of experience in case management, behavioral health, or a related field (or equivalent experience in behavioral health settings).
• Knowledge of mental health and addiction treatment principles.
• Strong organizational skills with the ability to manage a caseload and deadlines.
• Exceptional communication and interpersonal skills, with cultural competence to work effectively with diverse populations.
• Ability to work independently and collaboratively within a team‑oriented environment.
• Act 33, Act 34, and FBI clearances (required upon hire).
• Valid Pennsylvania driver’s license and access to a personal vehicle with current insurance coverage.
• Be in possession of, or willing to pursue, a Certified Allied Addictions Professional credential or similar state certification (agency‑supported if pursued).

Benefits

• Full‑time position with a flexible hybrid work model, including remote administrative tasks.
• Mileage and parking reimbursement for fieldwork.
• Competitive salary and benefits, including medical, dental, and vision insurance.
• Access to student loan repayment programs through the Behavioral Health Fellows Program.
• Paid time off (PTO), holidays, and a retirement savings plan.

Why Join Us?

At HSAO, you’ll become part of a dynamic and mission‑driven organization committed to empowering individuals and families. Through our collaborative approach, you’ll have the opportunity to work alongside community partners, make a real impact, and grow professionally.