Adobe Journey Optimizer (AJO) Consultant

Key Responsibilities

• Configure, manage, and optimize email journeys using Adobe Journey Optimizer (AJO).
• Execute end-to-end IP warming strategies for new sending domains and IPs.
• Configure and validate SPF, DKIM, and DMARC authentication.
• Implement sending rules, throttling, frequency caps, and QA campaign deployments.
• Monitor email deliverability, sender reputation, bounce management, and engagement metrics.
• Collaborate with Adobe Deliverability Consultants and internal stakeholders.
• Prepare weekly deliverability reports with actionable recommendations.
• Develop SOPs, documentation, and provide knowledge transfer to client teams.
• Support campaign launches and ensure optimal inbox placement.

Required Qualifications

• 5+ years of experience in Email Marketing Technology.
• Minimum 2 years of hands-on Adobe Journey Optimizer (AJO) experience.
• Strong experience with IP warming and email deliverability.
• Expertise in SPF, DKIM, DMARC, sender reputation, and inbox placement.
• Experience managing suppression lists, bounce handling, and engagement segmentation.
• Strong analytical, troubleshooting, and communication skills.
• Experience working in a Global Delivery (GDD) model.

Preferred Qualifications

• Adobe Certified Expert Adobe Journey Optimizer or Adobe Campaign.
• Experience with Google Postmaster Tools and Microsoft SNDS.
• Experience training offshore or nearshore teams.
• Retail, loyalty, or customer engagement email marketing experience is a plus.

Benefits

Competitive pay: $60–$75/hour
Opportunity to work with a leading global consulting organization.
Long-term, high-impact enterprise marketing technology project.
Collaborative team environment with cutting-edge Adobe technologies.