Admitting Worker - Radiology Clinical Support - FT - Nights

About the Organization

UCI Health is one of California’s largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health — Orange, UCI Health — Irvine, four Community Network hospitals, and a growing network of ambulatory care centers across Orange and Los Angeles counties.

As Orange County’s only academic health system, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department, and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County, and southeast Los Angeles County through excellence in patient care, research, and medical education.

About the Role

Incumbent serves as the first point of contact for patients in the ambulatory clinics. Performs general clerical and reception duties. Enters patient data into the registration system and verifies insurance and/or third-party coverage. Schedules, confirms, and cancels patient appointments.

The essential functions listed below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned if such duties reasonably relate to the position.

Responsibilities

• Serve as the first point of contact for patients in ambulatory clinics.
• Perform general clerical and reception duties.
• Enter patient data into the registration system.
• Verify insurance and/or third-party coverage.
• Schedule, confirm, and cancel patient appointments.

Requirements

• Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties.
• Must demonstrate customer service skills appropriate to the job.
• Ability to work weekends and holidays.
• Demonstrated experience using office equipment such as a printer, copier, fax, scanner.
• Demonstrated experience using a multi-line telephone system.
• Demonstrated experience using a computer, including data entry and retrieval.
• Demonstrated effective written and verbal communication skills.
• Ability to work variable shifts including evenings, nights, weekends, and holidays.
• Ability to make simple calculations and perform simple math.
• Ability to maintain a work pace appropriate to the workload.
• Ability to establish and maintain effective working relationships across the Health System.
• Ability to effectively read, write, and speak English.

Qualifications

Preferred Qualifications

• Demonstrated knowledge of medical terminology.
• Demonstrated knowledge of insurance programs and/or government programs.
• Demonstrated experience working with TDS, Signature, IDX.
• Demonstrated experience working in registration, scheduling, and/or authorization process.
• Demonstrated experience working in a hospital or medical office setting.
• Bilingual skill in Spanish, Vietnamese, or Chinese.

Benefits

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks.

Conditions of Employment

• Background Check and Live Scan.
• Employment Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
• Legal Right to Work in the United States.
• Vaccination Policies.
• Smoking and Tobacco Policy.
• Drug-Free Environment.
• Additional conditions may apply, some of which are dependent upon business unit or job-specific requirements, such as California Child Abuse and Neglect Reporting Act, E-Verify, and Pre-Placement Health Evaluation.

Must be able to provide proof of work authorization.