Admitting Clerk Representative PRN

Essential Accountabilities

• Registration and admission process activities
• Provide outstanding customer service and communication to patients, visitors, and coworkers
• Identify patients presenting for services through review of identification, ensuring patient’s identity 100% of the time and if applicable, generates patient wristbands, securing the band on the patient's wrist.
• Explain and obtain signature for general consent, HIPAA Notice of Privacy Protection, and other consent forms 100% of the time.
• Enter and verify accurate insurance information if available. Notate patient account regarding insurance status when applicable.
• Scan patient information and signed consent forms into the electronic medical record 100% of the time.
• Orient and educate admitted patients about their rights as inpatients. Provide patients with a complete admission packet 100% of the time.
• May provide clerical and PBX support to the medical providers and outpatient service departments on the McPherson Center for Health campus.
• May assist Emergency Room providers in arranging transportation for discharged patients.
• May compile midday and midnight Pre-Census Report.
• May be required in some departments to assemble patient visit paperwork including but not limited to provider orders, insurance authorizations, lab results and other required documentation.
• Complete department daily checklist including but not limited to pre-registrations, registration file maintenance and others as needed.
• Scan all required documents into patient’s electronic medical record (includes consent forms, IDs, insurance cards, etc.).
• Daily petty cash reconciliation

Department Specific Accountabilities

• May provide clerical and PBX support to the medical providers and outpatient service departments on the McPherson Center for Health campus.
• May assist Emergency Room providers in arranging transportation for discharged patients.
• May compile midday and midnight Pre-Census Report.
• May be required in some departments to assemble patient visit paperwork including but not limited to provider orders, insurance authorizations, lab results and other required documentation.
• Complete department daily checklist including but not limited to pre-registrations, registration file maintenance and others as needed.
• Scan all required documents into patient’s electronic medical record (includes consent forms, IDs, insurance cards, etc.).
• Daily petty cash reconciliation

Organization Accountabilities

• Completion of HealthStream’s education by designated due date.
• Model positive and professional interactions between staff, leadership, providers, patients, and visitors.
• Read and respond to departmental emails and interdepartmental communications in a timely manner.
• Follow all hospital and departmental policies and procedures, including donning and doffing of appropriate PPE in your workspace.
• Understand and strictly adhere to HIPAA. Promote a HIPAA compliant campus.
• Maintain a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the mission, vision, goals, and values of McPherson Center for Health.
• Foster collaborative relationships with peers in the department as well as other staff at McPherson Center for Health, with a particular focus on teamwork.
• Participate in professional development and educational activities.
• Attend and actively participate in all assigned meetings and in-services.
• Must communicate time off requests by deadlines outlined by your supervisor.

Minimum Qualifications

• A High School Diploma or its educational equivalent and one year of satisfactory clerical experience.
• Ability to commute/relocate if needed. In person positions only available for Admissions.
• Capability to sit and work with a computer for extended periods.
• Customer service driven ability to answer a multi-line phone system and transfer if needed.
• Successful applicants will be self-motivated and able to work well both unsupervised and part of a team.

Skills Requirement

• Keyboard familiarity with the ability to type at a minimum of 100 keystrokes (20 words) per minute.
• Microsoft Office tools (Word, Excel, Teams, etc.).