Admitting Clerk (Pt - Pm)

Description

POSITION SUMMARY:

RESPONSIBLE FOR:

• Arranges for the efficient and orderly pre-admission and/or admission of Inpatients and Outpatients.
• Ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures.
• MUST BE ABLE TO PERFORM JOBS IN ALL PATIENT CARE AND OPERATIONAL AREAS SUBJECT TO REASONABLE ACCOMMODATIONS.

This is a union position.

ESSENTIAL JOB FUNCTIONS

• Accepts reservations for scheduled, direct, and emergency admissions and completes registration forms timely, efficiently and accurately.
• Explains hospital policies regarding deposits, insurance benefits, parking, personal items, and visitation. Collects monies for deposits to meet deductibles, co-insurance and/or co-pay when appropriate.
• Provides information regarding Patients' Rights, Advanced Directives and HIPAA.
• Arranges for the safekeeping and return of patient's valuables.
• Prepares patient identification band, provides information regarding compliance mandates and obtains necessary signatures and arranges for escort of patients to applicable unit.
• Recognizes and adjusts communication approach based on age of patient and/or family members.
• Demonstrates competency in the use of department equipment, i.e., copy machine, facsimile machine, computer, scanner and various printers.
• Keeps the Director and/or Supervisor apprised of unresolved situations and unusual occurrences.
• Demonstrates the ability to communicate with the public in a professional manner. Demonstrates the ability to be prompt, efficient, and capable of working in a fast-paced atmosphere without compromising accuracy of work. Must be able to handle difficult situations with tact.
• Demonstrates the ability to decipher basic insurance coverages and communicate closely with insurance verifier regarding any unusual situations.
• Enhances professional growth and development through participation in educational programs, in-services meetings and workshops. Attends all mandatory in-services. Regularly attends staff meetings. Completes mandatory department specific training requirements.

Details

FTE: 0.5 (8-HR Shifts) - PM (2:45pm-11:15pm)

Holiday Schedule: B

Qualifications

• EDUCATION:

  • High school graduate or equivalent preferred.
  • Completion of Office Skill educational program preferred.

• EXPERIENCE:

  • 5 years’ experience in a clerical hospital setting preferred.
  • Good oral and written communication skills.
  • Accurately typing at least 35 words per minute preferred.
  • Minimum of one (1) year computer knowledge.
  • Medical terminology preferred.

• LICENSURES/CERTIFICATES:

  • None