Admit Counselor

Essential Duties & Responsibilities

• Interviews incoming patients prior to admission to gather demographic, insurance and emergency information
• Ensures completion of paperwork, sign-in and security procedures
• Explains facility policies, prepares and distributes patient identification bands, and arranges for transportation to assigned rooms
• Collects co payments, answers phones, assists family members
• Prepares patient admission documentation
• Informs patients and their caregivers of hospital procedures, policies, and protocols
• Provides patients with billing and payment information
• Deals with patient questions, concerns, and issues
• Explains advance directive questionnaire and obtains appropriate signatures and consents
• Operates Department equipment: FAX machine, copy machine, computer, telephone and patient wheelchairs utilized for transport

Education & Experience

• High School Diploma/GED required
• 1 year of medical or clerical experience preferred