Admissions Team Member (Closing Shift)

Responsibilities

• Greet guests with warmth and enthusiasm as they enter and exit the park, leaving a lasting “wow” impression
• Provide friendly, clear answers to questions while offering directions and helpful guidance
• Handle parking, ticket, and season pass sales quickly and accurately using our POS system
• Ensure smooth, efficient guest entry so the fun can begin without delay
• Uphold park policies with professionalism, positivity, and a guest-first attitude
• Radiate pride and excitement for the park, helping create a high-energy, welcoming atmosphere
• Maintain a polished, professional appearance that reflects our park’s vibrant image
• Collaborate with fellow Admissions team members to keep operations running like clockwork
• Jump in where needed and stay flexible to support the overall guest experience

Qualifications

• Be at least 16 years old
• 4 full days of availability during Summer / Fall operations including at least one weekend day with closing hours (typically 3:30 PM - 11 PM)
• Deliver top-notch customer service with strong verbal communication skills that make every guest feel welcome and appreciated
• Bring high energy, positivity, and a genuine love for people, enthusiastically engaging guests while living out the company’s mantra
• Utilize your problem-solving skills and creative thinking to keep operations running smoothly
• Maintain a warm, friendly, and approachable presence that turns every interaction into a great experience
• Show confidence in working independently and taking initiative, owning your role with minimal supervision
• Thrive in fast-paced, high-energy environments, especially with large crowds, while keeping service efficient and seamless
• Demonstrate strong English reading and comprehension skills
• Successfully complete all training, fully understanding the materials and passing required assessments