Admissions Representative (Lakeland Campus)

About the role

The Admissions Representative is responsible for all recruiting functions and for promoting Northbridge University as a school of choice to interested candidates. Additionally, the Representative generates prospective inquiries by attending various events and ensuring candidates are properly informed about courses and choices.

Responsibilities

• Interview prospective students to determine interest in attending NBU.
• Use the phone to contact prospective students.
• Make at least 100 phone calls per day.
• Use multiple technologies to communicate with prospective students.
• Determine if the prospective student has the desire and qualifications to attend NBU.
• Meet or exceed the company’s conversion standards for Admissions.
• Organize and manage assigned leads generated through multiple sources.
• Communicate all details related to the particular program of interest to prospective students.
• Keep accurate records of calls made, interviews conducted, and enrollments generated.
• Recommend qualified prospective students for admission into NBU.
• Accurately complete all paperwork associated with the enrollment process.
• Request, track, and accurately document receipt of high school diplomas and GED transcripts.
• Work with Registrar to determine if prospective student has the qualifications to attend.

Requirements

• A completed Associate's degree or higher is required.
• All degrees must be from institutions accredited by regional or national accrediting bodies approved by the U.S. Department of Education.
• Foreign transcripts may be acceptable in some cases and require a translation and evaluation of equivalency to U.S. degrees by a recognized agency.
• Experience working in a metrics-driven or customer service environment.
• Ability to multitask in a fast-paced environment.
• Ability to adapt to new and rapidly changing situations.
• Ability to work extended hours (which will include evenings and Saturdays), in order to meet business objectives.

Qualifications

• Pending New Training Class in FALL 2026.

Skills

• Strong communication skills.
• Ability to handle multiple tasks simultaneously.
• Knowledge of admissions processes and procedures.
• Proficiency in using technology for communication and record-keeping.

Benefits

• Medical Coverage - Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage
• 12 Paid Holidays / Paid Time Off / Paid Volunteer Day
• 401[k] with 50% Employer Matching
• Short-Term Disability
• Life Insurance Supplemental
• Growth Opportunities / Education Assistance and Professional Development

Pay

Hourly Pay - $21.61

Schedule

Work Location: Lakeland Campus - In-Person / On-site.

Benefits

• Medical Coverage - Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage
• 12 Paid Holidays / Paid Time Off / Paid Volunteer Day
• 401[k] with 50% Employer Matching
• Short-Term Disability
• Life Insurance Supplemental
• Growth Opportunities / Education Assistance and Professional Development

Why Join Northbridge University?

At Northbridge University, you become part of a community devoted to academic excellence, innovation, and human development. Every employee, from faculty to administrative staff, plays a key role in advancing the growth of our students while enhancing their own professional journey. We foster a culture of teamwork, respect, and ongoing learning, where innovative ideas are welcomed and talent is supported. Our employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.

Equal Opportunity/Affirmative Action Employer

No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years)

Northbridge University

For additional information on who we are – https://northbridge.edu/en/who-we-are

Contact Information

The selected applicant will undergo a background check, educational verification, and drug testing.