Admissions Representative

Job responsibilities

• Build relationships by taking inquiry calls and scheduling appointments.
• Initiate unsolicited leads and participate in organized phone-a-thons.
• Return web inquiries and calls promptly, providing accurate information about programs, entrance requirements, curricula, and academic standards.
• Conduct student interviews, ensuring all reference to financial aid complies with company policy and utilizing only approved materials.
• Mentor and advise students to help them identify their unique skills and interests, addressing easily resolved inquiries and referring more difficult issues to a more experienced staff member.
• Accurately account for all inquiries and admissions activity, completing daily activity reports and ensuring all pre-start paperwork is completed accurately and in a timely manner.

Qualifications

• Minimum 2 years’ customer service, telemarketing, or sales experience.
• Demonstrated ability to fulfill Company Key Behaviors.
• Bachelor’s degree preferred.
• Knowledge of Microsoft Office Suite: Word, Excel, Outlook.
• Ability to work assigned/flexible hours necessary to complete the job on a weekly basis.