Admissions Representative

Job Description

Under direct supervision, recruit qualified candidates for the college's academic programs in a compliant, appropriate, and professional manner. Provide basic information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog.

Job Responsibilities

• Prospect/Student Interaction (90%)
  • Building Relationships
    • Take inquiry calls from all potential students interested in knowing or receiving information about the programs—including entrance requirements, curricula, and academic standards—and encourage qualified prospects to schedule an appointment for an interview.
      • Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula, and academic standards.
        • Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role.
          • Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students.
            • Follow up on all inquiries that fail to schedule or show for an interview.
              • Follow up interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns.