Admissions Representative

Responsibilities

• Works in a dynamic team environment to facilitate student enrollment for Rasmussen University.
• Delivers attentive, timely and effective service to students throughout the admissions process.
• Builds strong relationships with prospective students through extensive outreach, including, but not limited to calls, emails, click-to-chats, text messages, as well as in-person meetings.
• Engages with the student to understand and identify the educational need of the student.
• Provides accurate and timely information on Rasmussen’s programs and services and guides the student through each enrollment step effectively and efficiently.
• Serves as the prospective student’s primary contact, serving as liaison to each department within Rasmussen University, including Student Services, Financial Aid and Career Services.
• Demonstrates a commitment to the University’s mission, vision, and values in their daily activities as well as support an environment of understanding, acceptance and respect for diversity.

Requirements

• Average of one year of relevant experience and/or training, or equivalent combination of education and experience, preferably in an educational service, admissions counseling, customer service, and/or employee recruitment environment.
• General knowledge of the higher education industry preferred.
• Ability to work a flexible schedule as the University and student needs dictate including evenings and weekends.
• Excellent written communication and strong verbal communication skills.
• Proven customer service experience in a professional environment.
• Self-motivated, flexible, and able to work in a team environment.
• Strong interpersonal skills to interact with students, management, and peers.
• Proficient in Microsoft Office Suite, with an emphasis on Outlook, Word, Excel, and Power Point.
• A professional appearance and telephone manner are essential.

Benefits & Compensation

Rasmussen University offers a robust total rewards program that includes a competitive compensation and benefits program. These offerings are meant to support your well-being, offer recognition opportunities and provide personal and career growth resources and support. Our defined compensation structure is market competitive and is built to reward performance. A reasonable estimate of the current range for this role is $45,900.00 to $59,700.00. We take a number of factors into account when determining individual starting pay, including but not limited to: job and level hired into, location, skill set; experience and training; peer compensation and other business and organizational needs. This range is subject to change. Pay is just one component of our total rewards package. We offer a choice of plans for Medical, Dental and Vision, a 401(K) retirement plan with employer matching, employer paid basic life insurance, AD&D, and numerous voluntary plan options. We also have a continuing education benefit available for full-time employees offering a 100% tuition reduction on courses taken within our family of brands*, a robust learning management system and individual development planning. We are committed to supporting an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives.

About Us

Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education (www.hlcommission.org), is dedicated to changing lives and the communities it serves through innovative educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferable skills. Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country. The University is designed to lift and support its students every step of the way, from each student’s first credential to their last. Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good. Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI).

Contact Information

Rasmussen University does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.