Admissions Representative

Patient Admissions

It is the primary responsibility of the Admissions Representative to check-in patients. It is imperative that the Admissions Representative prioritize the check-in process to ensure that each patient and other visitors are greeted immediately upon arrival.

Greets patients and all other visitors upon arrival to the center in a pleasant manner, answers their questions and directs them into the patient care process as appropriate.

Obtains a copy of the patient’s insurance cards and other registration information as needed.

Collections the pre-determined deposit amount due from patient and returns a copy of the receipt to the patient.

Completes all admission paperwork, places the armband on the patient after verifying the information is correct, and informs medical staff that the patient is ready.

Aids in coordinating and communicating the location of the patients to family members, physicians and other appropriate individuals as needed.

Answers phone lines, being able to answer and direct more than one call at a time, takes appropriate messages and transfers calls in a manner that is accurate, complete, and timely.

Patient and Chart Preparation

Completely understands and operates the registration portion of the A/R system.

Inputs all registration information into the computer and verifies the information with the patient.

Surensures that pre-verification of each patient’s benefits has been done prior to surgery.

Other Front Desk Duties

Aids with insurance verification as indicated.

Back-up Duties

Ability to perform other positions in the business office as follows:

• Surgery Scheduling
• Medical Records
• Other duties may be assigned by the immediate manager/supervisor or leadership team.

Skills, Education, Experience and Requirements

• High School diploma.
• College/business courses preferred.
• Ability to communicate and work well with people.
• General business office or hospital/ASC/Medical office experience.
• Strong computer skills.
• General knowledge of medical insurance.
• General knowledge of medical terminology.
• Supports the center’s philosophy, policies procedures and goals.
• Communicates a positive and caring attitude toward peers, other staff members, patients, and visitors.
• Works as scheduled and reports to duty on time.
• Complies with allotted meal/break times, remaining flexible and willing to adjust to changing facility needs.
• Completes all tasks in a timely and professional manner.
• Participates in facility staff meetings.
• Maintains confidentiality of patient and employee information.
• Performs assigned duties as well as other functions as needed, or requested, demonstrating competence, and seeking guidance, direction and assistance.

About Jax Spine & Pain Centers

We are proud to be the leading providers of progressive interventional pain relief. Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care.

LOOKING FOR A CAREER IN THE MEDICAL FIELD? Apply today and have the potential to join Northeast Florida’s Leading Interventional Pain Management Specialists.

At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain. Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment.

Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.

We are always accepting resumes for the following positions:

• Medical assistants
• DME technicians
• Medical billing/AR specialists
• Call center customer service representatives.