Admissions Representative

About the role

The Aviation Institute of Maintenance (AIM) is looking for an Admissions Representative who is passionate about education, motivated by results, and genuinely invested in the success of every student they work with. This is not a passive role. It requires someone who takes initiative, stays organized under pressure, and brings consistent energy to a fast-paced, goal-driven environment.

Responsibilities

• Manage a high volume of prospective student inquiries through phone, email, and in-person or virtual meetings — responding with speed and professionalism
• Assess each prospective student’s goals, background, and eligibility to identify the right program fit
• Guide students through every stage of the admissions process: inquiry, appointment setting, interview, application, documentation, and enrollment
• Consistently meet and exceed enrollment KPIs, including outreach volume, contact-to-appointment conversion rates, application completion rates, and closing ratios
• Proactively follow up with prospective students to keep momentum and resolve barriers to enrollment
• Maintain accurate records of student application status and pipeline activity in the CRM
• Represent AIM at open houses, career fairs, and community recruitment events

Qualifications

• Education: High School Diploma or GED required; Associate’s degree or higher preferred
• Experience: Proven experience in sales or customer service with a record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios; one or more years of admissions experience in a proprietary (for-profit) post-secondary educational setting preferred
• Skills: Strong written and verbal communication skills with the ability to connect with diverse audiences; excellent time management and the ability to multitask effectively in a high-volume environment; proficient in Microsoft Office Suite; comfortable learning new CRM and enrollment management systems; flexible availability for occasional evenings and one Saturday per month

Benefits

• 401(k) with company match
• Comprehensive health, dental, and vision insurance available first day of employment
• Life insurance options
• Paid parental leave
• Paid time off (PTO) to promote work-life balance
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP) for personal and professional support

Schedule

This position follows a rotating schedule:

• Two days per week: 10:00 AM – 7:00 PM
• Two days per week: 9:00 AM – 6:00 PM
• Fridays: 8:00 AM – 5:00 PM
• Rotating Saturdays: 9:00 AM – 1:00 PM