Admissions Representative, Alpha - $75,000/year USD

About the role

Converting parental doubt into confirmed enrollment by addressing the real concern behind every inquiry within 24 hours defines this role. This is admissions approached as conversion, not administration. At Alpha School—a private K-12 campus structured around a two-hour academic day grounded in mastery-based progression and AI-powered learning tools—you serve as the only touchpoint for families from initial contact through enrollment day. Roughly one-third of your week is spent managing the inbox, one-quarter on events and shadow visits, and the balance in face-to-face meetings with parents. As cohorts reach capacity, you transition into shaping how the family journey should function, identifying where families disengage and why.

Responsibilities

• Respond to every inquiry from prospective families within 24 hours with clear, precise writing that directly answers their question
• Conduct meetings with parents to explain the admissions process and the two-hour learning structure, addressing concerns about academic standards, social development, and accreditation
• Coordinate student shadow days and campus events from start to finish: manage RSVPs, create schedules, handle day-of execution, and follow up with all attendees
• Maintain complete and current applicant records in the CRM and student information system to ensure decisions are never delayed by incomplete information
• Track where each family stands in the enrollment pipeline and identify those at risk of disengaging before contact ceases

What You Won’t Be Doing

• Handling transcripts, forms, and paperwork as the core function (registrar duties are not the focus)
• Cold outreach to strangers from a purchased contact list (families reach out already interested)
• Following a script or routing routine parent inquiries to senior staff
• Teaching, tutoring, or overseeing students after enrollment
• Making final enrollment decisions or establishing admissions policy (your role is to bring families to the decision stage)

Requirements

• At least 2 years in admissions, customer service, or another family- or customer-facing operations role
• At least 1 year in a role requiring regular written communication with families or customers by email, chat, or letter, plus one writing sample you can share
• At least 1 year using a CRM, student information system (SIS), or comparable database to track and update records while running several tasks at once
• Available to work on site at the Scottsdale, Arizona campus, or willing to relocate there
• Authorized to work in the United States

Nice-to-have Qualifications

• Bachelor’s degree
• Classroom teaching experience or a background in school admissions or enrollment management
• Customer success, client onboarding, or account management at an education or mission-driven organization
• Hospitality background (e.g., front desk, events, or concierge work) where high message volume and brand standards were non-negotiable
• Comfort defending an unconventional education model to high-expectation parents paying private-school tuition
• Existing roots in the Scottsdale or greater Phoenix community

About Alpha School

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. The team hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Alpha offers six-figure roles for those ready to help build a radically better school experience, with a culture built for builders—fast-moving, ambitious, and student-focused.

Pay

$37 USD/hour, equating to $75,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

Full-time (40 hours per week), long-term position with weekly payment.