Admissions Representative, Alpha - $100,000/year USD

What You Will Be Doing

• Addressing inquiries from prospective families within 24 hours with clear, polished, Alpha-consistent messaging
• Organizing and facilitating admissions events, campus tours, and shadow visit days from planning through post-event engagement
• Ensuring applicant records remain thorough and accurate across CRM systems and admissions tools
• Conducting meetings with families to describe Alpha's approach, respond to concerns, and document key observations
• Working alongside campus and admissions staff to support a coordinated and effective admissions process

What You Won’t Be Doing

• Rendering final admissions decisions or establishing enrollment guidelines
• Instructing classes or managing academic content
• Employing aggressive sales methods or formulaic communication scripts
• Working within a disorganized or slow-paced setting

Basic Requirements

• 2+ years of customer-facing experience
• At least 1 year of professional written communication experience with families or customers
• At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• Ability to work on-site in San Francisco, CA; Palo Alto, CA; or East Bay, CA
• Authorization to work in the United States

Nice-to-have Requirements

• Background in education, enrollment management, or school operations
• Experience supporting admissions events or high-touch onboarding processes
• Comfort working in fast-changing, tech-enabled environments