Admissions Representative, Alpha - $100,000/year USD

About Alpha

Alpha is constructing one of the most forward-thinking school frameworks globally. Our locations integrate demanding academics, technology-enhanced instruction, and elevated expectations for both students and personnel. Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Join the team building school around student growth.

About the Role

As an Admissions Representative, you will serve as the primary contact for families evaluating Alpha as the starting point for their child's education. Each email you compose, event you facilitate, and dialogue you conduct will influence whether a family selects Alpha. This position is built for someone who prioritizes accuracy, timely communication, and authentic interpersonal engagement, and who recognizes that confidence is earned through careful execution. Admissions is the channel through which this vision becomes tangible. Families seek more than data. They seek understanding, assurance, and proof that Alpha distinguishes itself in substantive ways.

In this capacity, you will oversee the complete journey for prospective families beginning with their initial contact. You will reply promptly and considerately, coordinate campus visits and shadow experiences, keep applicant information current and precise, and help parents assess how Alpha functions and whether it matches their objectives. This is a prominent, relationship-centered role in which you directly affect enrollment outcomes.

This is an on-site, high-tempo role based in Palo Alto, CA and Piedmont (East Bay), CA for someone capable of balancing multiple demands with precision and attentiveness. If you value transparent communication, reliable execution, and supporting families in making informed decisions, this role provides substantial ownership and influence.

What You Will Be Doing

• Replying to prospective family inquiries within 24 hours with clear, professional, and Alpha-consistent messaging
• Coordinating and delivering admissions events, campus visits, and student shadow experiences from planning stages through follow-up communications
• Ensuring applicant records remain comprehensive and accurate across CRM systems and admissions tools
• Conducting meetings with families to describe Alpha's approach, respond to their questions, and document key information
• Working closely with campus teams and admissions staff to support a streamlined and effective admissions process

What You Won't Be Doing

• Rendering final admissions decisions or shaping enrollment policies
• Delivering instruction or managing academic curriculum
• Employing aggressive sales methods or scripted messaging
• Working in an environment that lacks structure or moves slowly

Key Responsibilities

Provide a seamless, high-conversion admissions journey that converts early curiosity into committed enrollment while ensuring families feel well-informed, valued, and enthusiastic about becoming part of Alpha.

Basic Requirements

• 2+ years of customer-facing experience
• At least 1 year of professional written communication experience with families or customers
• At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• Ability to work on-site in Palo Alto, CA or Piedmont (East Bay), CA
• Authorization to work in the United States

Nice-to-have Requirements

• Background in education, enrollment management, or school operations
• Experience supporting admissions events or high-touch onboarding processes
• Comfort working in fast-changing, tech-enabled environments

Pay

$50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. Payment period is weekly.

Schedule

Full-time (40 hours per week), long-term position. Immediately available.