Admissions Processor

Responsibilities

• Processes all incoming applications and accompanying transcripts, test scores and recommendation letters for all applicants (undergraduate, transfer, graduate, international)
• Enters all application data from application CRM into systems database
• Prepares and maintains student documentation during enrollment process
• Maintains communication by phone, email, and/or mail correspondence with prospective students through all stages of the recruitment and admission process in a courteous, transparent, efficient, and timely manner
• Utilizes CRM system to communicate with students, process admissions, prepare reports, or analyze data
• Serves as liaison to Admissions Officers, Enrollment Officers and other internal departments as appropriate
• Serves as back-up coverage for the admissions reception front desk
• Tracks and processes all incoming application fees and deposits
• Affixes to departmental activities as needed and participate in university-wide events
• Attends admissions meetings and participates in all college-wide programs
• Performs other duties as assigned

Requirements

• Associate’s degree or equivalent from an accredited college or university
• One (1) years of admissions and/or customer service-related experience
• Strong verbal and written communication skills
• Ability to interpret, adapt, and apply guidelines and procedures
• Ability to investigate and analyze information and draw conclusions
• Superior organizational skills with the ability to manage concurrent projects and demands
• The ability to work evenings and some weekends is required
• Excellent human relations and administrative skills, especially the ability to manage sensitive information with decorum and confidentiality
• Experience working with customer relations management (CRM) system (Ellucian CRM Recruit, Slate, etc.)

Qualifications

• Bachelor's degree from an accredited college or university
• Knowledge of Lincoln University Educational and Campus Programs
• Knowledge of post-secondary admission procedures
• Experience working with customer relations management system (Ellucian CRM Recruit)

Skills

• Excellent customer service skills
• Detail-oriented
• Ability to handle multiple tasks
• Ability to work independently and as a team

Benefits

• Moderate lifting up to 20 pounds as frequently as needed to move objects
• Dexterity to write and manipulate computer keyboard and mouse
• Ability to hear and speak clearly
• Body mobility to stoop, kneel, bend and reach

Pay

• Salaried, Exempt

Schedule

• Flexible schedule, including evenings and weekend work