Admissions Processing Assistant

About the role

The Admissions Office provides support to students, faculty, staff, parents, counselors and other clients in the areas of admission and residency. As one of the first departments that students will interact with, the Admissions Office prides itself on its ability to welcome all incoming students with excellent customer service.

Responsibilities

• Provide in-depth customer service to students, faculty, staff, parents and counselors in person, over the phone and email.
• Use knowledge of the student information system, campus functions and problem‑solving skills to assist individuals with unique situations.
• Effectively respond to incoming phone calls and check work email consistently throughout the shift.
• Handle daily packaging and mailing of Admissions Office materials.
• Record and enter transcripts, test scores and reports into the student information system.
• Perform other clerical duties as assigned.

Requirements

• High school diploma or GED
• Basic computer skills
• Available during shift times for office coverage
• Completion of FERPA training within 3 months of hire (if hired)
• Successful background check

Preferred Qualifications

• Customer service experience
• Strong communication and composition skills
• Weber State knowledge and experience
• Knowledge of Google Suite, Microsoft Office, Banner
• Reliable, detail oriented and self‑motivated
• Willingness to learn and respectfully receive correction

Pay

Hourly pay rate: $15.00

Schedule

Part‑time hourly position, 20 hours per week (approximately 4 hours per day, Monday–Friday). Morning, midday, and afternoon shifts are available. Office hours are 8:00 AM–5:00 PM Monday–Thursday and 8:00 AM–4:30 PM Friday. The position continues year‑round.